How to make a billing admin in HalpLast Updated: October 29, 2019
If you have a member of your team that needs access to Halp for billing purposes but does won't be responding to any tickets, you can make them a billing admin without increasing your agent count.
1) /invite the billing admin to your triage channel in Slack, making in an agent in Halp
2) In your subdomain, have an existing Halp admin go to Settings > Agents, and make the billing admin in question a Halp admin
3) In Slack, /remove the billing admin from the triage channel(s)
4) This admin user will now have access to the Halp web UI to input payment information without being counted as a billable agent