Advanced Features

A deeper dive on Forms, fields, recipes, and permissions.

4 Articles

  • Configuring Forms and Custom Fields Halp makes it easy for employees to create tickets for any request. Often, on larger teams, it's helpful to ask for more information...
  • Configure Halp just the way you want it Administrative Settings - our users asked and we’ve delivered Disable reacji ticket creation for end users Sometimes you only want...
  • Let's Talk About Permissions in Halp Halp Roles: Halp has three roles: Admin, Agent, and End Users Admin:  The user who installs the app to Slack is automatically made the...
  • How to "Inbox Zero" your Halp Triage Channel Halp Triage channels are a powerful way for you and your team to collaborate on tickets. Sometimes, triage channels can get a little...