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Zendesk Integration

Zendesk Triggers + Halp Recipes

If you’re integrating Halp with Zendesk you have some very powerful workflow tools at your disposal. The ticket integration between Halp and Zendesk is instantaneous and 2 way, so updating in one sys…

Updated 1 week ago by Paulene Nguyen

Zendesk Tickets Unable to Solve/Close?

Are you getting an "Unable to set status to closed" error when closing a ticket in Halp that is synced with Zendesk, it is likely not mapped in Halp. Please create a status with the name "closed" (Ca…

Updated 3 months ago by Danni Pyle

Importing Forms into Halp from Zendesk

Let’s say you’re using Zendesk already and planning to integrate Halp with it -- but you’ve already built out all of your forms and fields in Zendesk. You’d think you would need to rebuild all of tho…

Updated 1 week ago by Paulene Nguyen

Send Zendesk Tickets into Slack

If you need to send tickets that originate in Zendesk to Slack through Halp it is very simple to configure. Let’s start by creating a Halp Ticket Recipe with the Trigger condition being “When a ticke…

Updated 2 years ago by Danni Pyle

How to connect Zendesk to Halp

How to setup the Zendesk integration. Curious how the integration works? Check out our introduction here. Prerequisites. To configure the two-way sync you'll need to be a Zendesk administrator and a…

Updated 3 weeks ago by Danni Pyle

How the Halp-Zendesk Integration Works

Two-way Slack integration for Zendesk. The Zendesk integration for Halp syncs tickets created in Slack with your Zendesk instance. Comments, fields and other properties are synced in real-time from b…

Updated 3 weeks ago by Danni Pyle

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