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FAQs

Who are your sub-processors?

Sometimes, we use other services to help us build and maintain a better product. By using these processors, some customer data might pass through them. If you have more questions about the nature of…

Updated 6 months ago by Fletcher Richman

End User - How to open a ticket from Slack

So, your organization took the plunge and is starting to use Halp! As an end user, the main function you'll use Halp for is creating tickets, and there's a few different ways you can do so. Commands…

Updated 5 months ago by Danni Pyle

How do I contact support?

Contact our halpful support team to get answers to your questions.

Updated 5 months ago by Danni Pyle

Halp Pricing & Billing FAQ

How much does Halp cost? Please see our up to date Pricing Page, here https://halp.com/pricing. What kind of pricing model does Halp use? Halp charges per Agent or Admin who is in a Triage Channel. W…

Updated 1 month ago by Rachel Armstrong

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