Often times, it's nice to have your own custom logo and custom bot username. If you're on the professional plan, you can do just that. Go to your Settings > Appearance & Messaging page and click Conf…
How much does Halp cost? Please see our up to date Pricing Page, here https://halp.com/pricing. What kind of pricing model does Halp use? Halp charges per Agent or Admin who is in a Triage Channel. W…
This article explains how Halp syncs the ticket status between the Jira issue and the Halp ticket, and how you can customize the behavior. Jira projects come with workflows to enable status changes.…
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