Step 1: When employees have questions or support requests, they can create a ticket with the Halp message extension on a message or in their message composer.. Step 2: Once they click on the Halp mes…
Often times, it's nice to have your own custom logo and custom bot username. If you're on the professional plan, you can do just that. Go to your Settings > Appearance & Messaging page and click Conf…
Overview of Halp and key terms. Halp is meant to work with many different teams, each team may utilize a queue in order to segment their tickets from other teams. These queues have associated request…
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various Halp use cases
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