Halp Support Docs

Create a ticket within Microsoft Teams

Halp is a lightweight ticketing tool that lives within Microsoft Teams. You can use it to create support tickets and get help much more quickly than you used to. Because it sits within Microsoft Team…

Halp Pricing & Billing FAQ

How much does Halp cost? Halp charges per Agent or Admin who is in a Triage Channel or Triage Team. Our pricing is progressive, meaning that we offer volume discounts as you add more users. Each user…

How to customize your Halp Slack Bot Icon

Often times, it's nice to have your own custom logo and custom bot username. If you're on the professional plan, you can do just that. Go to your Settings > Appearance & Messaging page and click Conf…