Error: No Jira projects available
Updated 1 year ago
by
Jensen
If you are seeing this error when attempting to connect request types to a Jira project, you need to adjust your project permissions in Jira.
TL;DR
- Project Settings → Permissions → [Browse projects] =
- Global Settings → System → Global Permissions → [Browse users and groups] =
- Project Settings → Permissions → [Browse projects] =
atlassian-addons-project-access- Global Settings → System → Global Permissions → [Browse users and groups] =
atlassian-addons-adminNavigate to your project's Permissions settings
Click Actions -> Edit Permissions
Navigate to Browse Projects, click Edit
Give Browse Projects permissions to the Project Role:
atlassian-addons-project-access
Navigate to your Site's System Settings
Click on Global permissions
Scroll to the bottom of the page and Grant Permission (Browse users and groups) to the Group:
atlassian-addons-admin
Refresh your Halp tab and retry
If you are still having issues, please reach out to Halp Support.