Error: No Jira projects available

Updated 2 months ago by Jensen

If you are seeing this error when attempting to connect request types to a Jira project, you need to adjust your project permissions in Jira.

TL;DR

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Project Settings → Permissions → [Browse projects] = atlassian-addons-project-access
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Global Settings → System → Global Permissions → [Browse users and groups] = atlassian-addons-admin

  1. Click Actions -> Edit Permissions
  2. Give Browse Projects permissions to the Project Role: atlassian-addons-project-access

  1. Click on Global permissions
  2. Scroll to the bottom of the page and Grant Permission (Browse users and groups) to the Group: atlassian-addons-admin

  1. Refresh your Halp tab and retry

If you are still having issues, please reach out to Halp Support.


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