Jira automation and Halp
Using Halp with Jira automation can make for some pretty powerful workflows. Some of the most popular ones people set up are the following:
Flip the summary and description

- When: an issue is created
- (optional filter) Creator = Halp
- Then: Edit issue fields
- Description = {{triggerissue.summary}}
- Then: Edit issue fields
- summary = Halp Request from {{reporter.displayName}}
Set resolution for tickets closed via Halp

- When: an issue is transitions = Resolved
- Resolution = Unresolved
- Then: Edit issue fields
- Resolution = Done
Set organizations in Jira for Halp tickets

- When: an issue is created
- Creator = Halp
- Then: Edit issue fields
- Organizations =
use reporters email domain
- Organizations =